Practicing Cross Cultural Communication: The Bamboo Dragon
Part of the Communicate to Make a Difference SeriesEnroll
"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. One of the essential services of public health is to enforce laws and regulations that protect health and ensure safety. "The Bamboo Dragon" begins with the health inspection of an Asian restaurant. Can the stakeholders overcome the barriers to communication that cultural differences have created?
Public health professionals including nurses, physicians, health educators.
After working through this module, "The Bamboo Dragon," you will be better able to apply the following skills in your daily work:
- Distinguish cultural perspectives.
- Avoid culturally insensitive language and behaviors.
- Recognize the complexity of cross-cultural communication.
- Respect cultural differences.
- Build self-awareness.
- Ask questions to develop cultural knowledge.
- Avoid stereotyping.
Originally launched November 2005.
Estimated Time to Complete
It is estimated that the course takes one-and-a-half hours to complete.
The course is built to XHTML 1.1 specifications. A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.
The planners and course authors have no financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in this activity. No commercial support has been accepted for this activity.
Employed by or in New York State?
If you are employed by NYS or a local health department in NYS, we recommend that you enroll for this course through the NYS Department of Health Learning Management System (DOH LMS).