Practicing Cross Cultural Communication:
Community Health Worker Program
Part of the Communicate to Make a Difference Series
"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. There are many facets of organizational culture. It is the awareness of these facets and how communication can affect an organization that is the focus of the "Community Health Worker Program" module. How can three different groups overcome communication challenges to work together?
Public health professionals including nurses, physicians, health educators.
After working through this module, "Community Health Worker Program," you will be better able to apply the following skills in your daily work:
- Distinguish cultural perspectives.
- Listen actively.
- Recognize the complexity of cross-cultural communication.
- Respect cultural differences.
- Build self-awareness.
- Ask questions to develop cultural knowledge.
- Avoid stereotyping.
- Flexibility in applying communication strategies.
Originally launched January 2006.
Estimated Time to Complete
It is estimated that the course takes one-and-a-half hours to complete.
The course is built to XHTML 1.1 specifications. A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.
The planners and course authors have no financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in this activity. No commercial support has been accepted for this activity.
Employed by or in New York State?
If you are employed by NYS or a local health department in NYS, we recommend that you enroll for this course through the NYS Department of Health Learning Management System (DOH LMS).