Part of the Communicate to Make a Difference Series
“Exploring Cross-Cultural Communication” is a web-based course that invites learners to spend time thinking about and developing their own responses to a variety of ideas and situations about culture, communication and public health. Learners will explore the meaning of culture, methods of communication, and strategies for communicating more effectively by taking part in “virtual” group conferences, reading and responding to simulated e-mails, and utilizing resource documents.
The course is divided into three modules, designed to be completed in the order they are presented.
This module presents some basic but important concepts of culture through a virtual group seminar. In the first seminar, culture is defined and the reasons why people create cultural stereotypes is examined. A set of simulated e-mails introduces the learner to a situation that requires the application of both cultural sensitivity and sound communication techniques.
The second module defines health communication, describes the process of human communication and offers a number of good communication strategies.
By working through the final module, learners compile a list of effective cross-cultural communication strategies which help in resolving the communication situation presented in the first module.
Building on the format of the “Orientation to Public Health” course, “Communicate to Make a Difference” allows learners to interact with the course in meaningful ways. By providing thoughtful responses to questions posed in the course seminars, learners can explore their own cultural beliefs and biases.
Public health professionals including nurses, physicians, health educators.
After completing the course, the learner will be able to:
Originally launched September 2004.
It is estimated that the course takes two-and-a-half hours to complete.
The course is built to XHTML 1.1 specifications. A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.
The planners and course authors have no financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in this activity. No commercial support has been accepted for this activity.
If you are employed by NYS or a local health department in NYS, we recommend that you enroll for this course through the NYS Department of Health Learning Management System (DOH LMS).