Part of the Communicate to Make a Difference Series
"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. Developing an effective public health intervention in a time of crisis is challenging. This story of a Hepatitis A outbreak in a Mexican-American community demonstrates how effective cross-cultural communication can lead to good solutions.
Public health professionals including nurses, physicians, health educators.
After working through this module, "Hepatitis A Outbreak," you will be better able to apply the following skills in your daily work:
Originally launched November 2005.
It is estimated that the course takes two-and-a-half hours to complete.
The course is built to XHTML 1.1 specifications. A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.
If you are employed by NYS or a local health department in NYS, we recommend that you enroll for this course through the NYS Department of Health Learning Management System (DOH LMS).