This tutorial provides the basics of Quality Improvement and how it fits into the Performance Management Framework.
At the end of this tutorial you will be able to:
Originally launched May 2013
Free and open to the public.
A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.
If you are employed by NYS or a local health department in NYS, we recommend that you enroll for this course through the NYS Department of Health Learning Management System (DOH LMS).